Nora Osman is a recognized advisor, thought leader, and speaker in the technology and service management space.
With a career spanning service transformation, customer experience, and operational excellence, Nora has advised organizations on delivering high-impact, scalable service strategies. As the founder of Norvana LLC, she is known for her ability to bridge the gap between technology and human-centered service, helping organizations elevate their IT service delivery. She is also a published author, executive coach, and keynote speaker, sharing insights on leadership, customer experience, and the future of service management.
Nora’s contributions to the industry have earned her recognition, earning recognition such as the Market Disruptor Women Leaders to Watch, 2024 by CIO Global and being featured among the Top Five Influential Leaders in the Business World You Should Know by CIO Magazine. She brings a passion for community engagement, innovation, and leadership development, bringing fresh perspectives and industry connections to HDI NYC.
